Associate Executive Director

Crossroads YMCA   Hammond, IN   Full-time     Other
Posted on May 28, 2024
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Join the fastest growing Y Association in the country!! The Associate Executive Director will play a key role in the launch and operations of a brand-new state of the art YMCA facility in December 2024!! If you want to join a fast-paced environment and make an impact on transforming kids and families in Lake County, IN apply today.

POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Associate Executive Director oversees staff development, innovation, risk management, customer service delivery and achieving budget targets. This position is accountable for the successful administration of the YMCA Program departments including Day Camp, Youth & Family/STEAM, Kidzone, Aquatics, Preschool, Gymnastics, Dance, Cheer, Ninja, and Sports development. The Associate Executive Director is a key member of branch leadership guided by the Branch Executive, YMCA operating principles, Association Leadership Norms and must operate in a manner consistent with our organizational values.


  1. Develops, maintains, and models collaborative relationships with community agencies in support of the Y brand.
  2. Directs branch program marketing and communication efforts to effectively communicate benefit to
    the community and inform members and participants.
  3. Supports branch annual campaign towards increasing goals to support community services and the mission of the Y.
  4. Fosters a climate of innovation and implements appropriate strategies to ensure inclusion and access for all.
  5. Develops and directs high quality relationship-based member engagement strategies.
  6. Develops and enhances the quality and innovation of the participant experience to improve retention, cross pollination, and membership/program growth.
  7. Models relationship-building skills in all interactions with staff, members, volunteers, and the community.
  8. Provides strong recruitment, development, and succession planning processes to insure the hiring, professional development, and retention of high-quality staff. Develops strategies to motivate and achieve goals.
  9. Provides feedback to branch strategic planning efforts and drives the annual operating plan of the branch.
  10. Works with association leadership to set achievable operational and performance goals for assigned staff which are aligned with long term goals and strategies of the association.
  11. Facilitates the development of the annual budget under the guidance of the supervisor and association leadership.
  12. Drive the development, management, and monitoring assigned operating budgets to meet or exceed targets. Adjust the budget to assure a balanced operation and submits report on current operations monthly.
  13. Maintains up-to-date knowledge of programs and trends. Monitors and evaluates the effectiveness of and participation in programs and employs corrective strategies as needed.
  14. Ensures the implementation of the associations risk management program to ensure safe facilities and programs for members, volunteers, and staff.
  15. Addresses gaps in safety and maintenance of high-quality facilities, grounds, and equipment.
  16. Ensures all the policies of the organization are implemented, including financial, human capital, and program policies.
  17. Perform other duties as assigned.


  1. Bachelors degree in related field preferred.
  2. Three or more years of experienced in related field required.
  3. YMCA Multi-Team or Branch Leader certification preferred.
  4. Certifications required within 30 days of hire: CPR/AED & First Aid, New Employee Orientation, and online trainings.
  5. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  6. Excellent interpersonal, communication, and problem-solving skills.
  7. Ability to work independently and with minimal supervision.
  8. Ability to manage several projects simultaneously.
  9. Microsoft Office experience and ability to quickly learn other software programs is required.


YMCA COMPETENCIES (Multi Team Leader):

The National YMCA Mission:

To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.

Mission Advancement: Reinforces the Ys values within the organization and the community. Effectively communicates the benefits and impact of the YMCAs efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.

Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader building collaboration based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational EffectivenessIntegrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies, and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.


  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have high level of alertness, concentration, and initiative.
  • Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  • Maintain a neat and professional appearance at all times.